Artificial Intelligence and bookcases

Humans host over 140 cognitive biases. These range from excessive reliance on the printed or digital word to confirmation bias – the tendency to recall information that confirms our pre-existing beliefs. How, labouring under such a bias burden, can companies overcome the human factor to create a more inclusive and diverse world?

As we celebrate International Women’s Day, and the advances that have been made in the corporate world, it is worth noting that not everyone believes that we are prone to prejudices (the brain’s use of shortcuts to help us deal with days filled with stimulation and choices). Only last month at a town hall virtual meeting of KPMG UK staff, Bill Michael said that discrimination caused by unconscious bias was “complete and utter crap.” The consulting firm’s Chairman has since resigned.